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Privacy Policy

Effective Date: March 21, 2025

1. Introduction

At Rentshare, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you use our website, platform, and SMS service (collectively, the "Service"). By using the Service, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

  • Account Information: Name, email address, phone number, mailing address, profile picture, and payment information.
  • Booking Information: Reservation details, dates, special requests, cancellations, and preferences.
  • Communications: Messages, inquiries, support interactions, and feedback you send to us or other users.
  • Technical Data: IP address, browser type, operating system, device identifiers, and usage patterns.
  • SMS Data: Information related to opted-in SMS campaigns.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process transactions and send related information
  • Communicate with you about your account, bookings, and customer service inquiries
  • Personalize and enhance your experience
  • Deliver SMS messages to opted-in users
  • Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information with:

  • Other Users: Information necessary to facilitate bookings between owners and renters.
  • Service Providers: Third parties that assist us with payment processing, email delivery, analytics, and SMS services.
  • Legal Requirements: When required by law or to protect our rights and the safety of our users.

We will not sell your personal information to third parties for marketing purposes.

5. Security of Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and collect analytics data. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our Service may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies.

8. Children's Privacy

Our Service is not directed toward individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us to have it removed.

9. Accessing and Updating Your Information

You can access and update your personal information through your account settings or by contacting us directly. We will make reasonable efforts to accommodate your request.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be reflected by updating the effective date at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

Rentshare, LLC

6650 Rivers Ave. STE 100

Charleston, SC 29406

Email: support@rentshare.io